It Is fabulous to be part of a group, or family, but sometimes it is nice to be recognised as and individual that has very specific needs or interest and we at English Oak Care Homes pride ourselves on recognising these points very early on so that we can deliver the very best individual care which may be quite uncommon and unique but important nevertheless.
We think Care Homes should feel like a hotel, but a country house one. In other words, high standards of decor but still retaining that homeliness feel, somewhere our guests would want their friends to visit, a home they felt proud of, just like we all feel proud of where we live and how it reflects us. We wanted somewhere that the staff and residents all enjoyed each other’s company, where everyone was on first name terms with everyone else.
We wanted somewhere, that if you listened you could hear animated conversations, laughter, banter, fun. But if you wanted somewhere quiet to reflect or read a book, there was space for that too. We wanted lively communal areas but private individualised bedrooms. Somewhere that was always lively, and somewhere that was always peaceful; A safe environment where life is good.We think we have made it, but we are not complacent. We know how to keep our homes special and this requires continuous investment and improvement.