About Us

Excelcare was proudly established in 1989 as a family-run business. We are still family-run to this day, and instil our family values onto our colleagues, the people we care for, their relatives and friends.

We provide high quality, person-centred care at 32 individual and unique care homes situated in CambridgeEssexLondon and Milton Keynes. We also operate a home care service in these areas. 

Excelcare now supports over 2,500 people, delivering care that is as individual as the people we care for with empathy, kindness and compassion. Our team of over 2,000 are each dedicated to making a difference to the quality of everyday life of every individual in our care.

Excelcare and Our Story

Back in 1989, our Chairman, Osman ‘Ozzie’ Ertosun built his first care home with his father, a 24-bed nursing home in Catford, South London. Since then he, along with his dedicated team, have carefully grown our organisation to the 32 care homes we are today. Our care homes are a combination of ones we've acquired from other providers and organisations, as well as a number we’ve built ourselves – each design based on our knowledge gained from past endeavours, as we continually strive to make improvements throughout the group. 


A company with family at its heart

As a result of Excelcare being a family-run company, family means everything to us – it underpins our whole organisation. From our values to the way we treat the people we care for, their families and friends, our professional partners, team members, and those looking for care, family is at the very heart of everything we do

This approach leads to our unwavering drive to deliver individual, person-centred care with empathy, kindness and compassion – the sort of high-quality care we would want our own loved ones to receive. Coupled with excellent care and providing a high quality of life to the people who live with us, we strive to create welcoming and relaxed environments which people are proud to call their home. Homes where they feel safe and cared for and where their visitors always feel welcome and love spending time.

We couldn’t achieve our aims without our dedicated team members who are carefully selected, not only for their experience and skills but, just as importantly, their caring natures, passion and values which complement and match our own. We are also conscious that it is important, alongside our caring approach, to be disciplined in order to meet our responsibilities in terms of regulation, safeguarding the people we care for and ultimately ensuring we provide the very best care.


How we can help

We are here to guide you through the difficult process of selecting the very best care home and package that will meet your loved one’s needs. At Excelcare, we are dedicated to making a difference to the quality of everyday life of every individual in each of our care homes.

As you look at the vast choice of care homes, it may feel confusing. That is why we are happy to explain every stage and take care to outline our approach in everything we do. We will always provide the right type of care, in the right place, for that precious person in your life.

Whatever you need or choose, we are here to help. When you’re looking for care for a loved one, we appreciate the importance of getting it right the first time.

Contact Us for more information.

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